IT Resources Software

IT Resources of Asset and Human account for the largest overall IT budget, hence the need to position is a manner as core component to business strategy.

Divine Oracle Systems therefore provides a very comprehensive solution that automates enterprise Asset Management with the following measurable result-

• Transperency and Accountability
• Improved and Qualitative Service Delivery
• Standardisation and Compliance
• Reduction in Total Cost of Ownership

Our DynamicAsset Management and ServiceDesk Solution will perfrom the following-

• History: In-built ability not only to know what Assets are available and where they are, but is t also to being able to identify historical changes to them
• Application Metering and Internet Metering- Metering component reports back all applications used on a target PC or department, detailing the time the application was both started and finished and the actual time in use.To ensure that application usage complies with corporate policy. Lists of Approved and Restricted applications together with "apply" time frames for when restrictions apply, can be created and enforced by the Operator.
• Alerting can identity, notify and take remedial steps when pre-set conditions are threshed. Such changes may include unauthorised PC connection into the Network, Critical Hardware changes, New Software Installation, etc.
• Software Distribution and Installation over Local and Wide Area networks
• User Management- Manages end-user personal info and tracks service request and quality of fulfilment
• Extensive Reporting offer the means for capturing comprehensive enterprise information, ensuring administrators are fully informed in order to make effective decisions.