IP telephony is considered the next-generation solution for communications infrastructure. To support an IP telephony solution, the enterprise network must be a multi-service network - a network on which voice, video, and data can coexist over a single IP-based infrastructure. For IP telephony, enterprises can choose to continue to use existing telephony equipment and migrate to IP telephony over time at a pace that makes sense for them, with minimal disruption. Alternatively, they may choose to replace the existing telephony equipment with IP telephony products.
Network Solutions help customers get more from their networks by easily adding voice capability to an existing network. This solution combines industry-leading IP switching infrastructure with IP telephony products for true communications convergence. We are committed to the development of products and solutions based on industry standards - providing our customers choice and flexibility. We are equally committed to deliver proven and tested end-to-end Voice over IP (VoIP) solutions. These solutions allows customers to build secure, mobile, multi-service networks.
A multi-service network that deploys IP telephony gives organizations an affordable way to simplify and streamline their communication systems. Enterprises want to realize the benefits of a converged IP network - cost savings, advanced applications, and new ways of collaborating across business objectives. IP telephony provides enterprises with a core platform for business innovations such as:
- Business communications collaboration - unified messaging, virtual call centers and interactive voice response (IVR), which will streamline operations and improve business communications.
- Business voice features
- Teleworker productivity
In choosing a network strategy, enterprises must ensure that the converged network does not compromise the quality of voice or data traffic. It is important to consider such factors as:
- Cost savings
- Standards and interoperability
- Ease of use
- Voice features
- Voice quality
- End-to-end service and support